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Privacy Policy

Welcome to the Privacy Policy of Total Storm Solutions
At Total Storm Solutions, we prioritize protecting your privacy and handling your data with transparency and care. This policy outlines how we collect, use, and safeguard your personal information through our website and services.

Data Collection

Do you collect any sensitive data?

No, we do not collect sensitive data such as health, racial, or religious information. We only collect essential personal data necessary for our services, such as your name, contact details, and property information.

How exactly is data collected?

We collect data through website forms, service bookings, and interactions with our customer service team. This information is used to facilitate roofing repairs, replacements, and insurance claim processes.

Data Usage

Do you use data for automated decision-making or profiling?

No, we do not use collected data for automated decision-making or profiling. All data is used solely to improve service delivery and maintain customer communication.

Data Sharing and Disclosure

Under what circumstances might you disclose customer data?

Customer data may be disclosed under the following circumstances:

  • To comply with legal requirements, such as court orders.
  • During mergers, acquisitions, or business transitions.
  • To coordinate with insurance companies as part of the claims process.

Data Security

What specific security measures do you have in place to protect customer data?

We implement robust security measures, including:

  • Secure server configurations.
  • Data encryption during transmission and storage.
  • Regular security audits to ensure data integrity.

Do you comply with industry standards for data security?

Yes, we adhere to industry standards and regulatory requirements relevant to data protection and cybersecurity.

Data Retention

How long do you retain personal data?

We retain personal data only as long as necessary to fulfill service obligations or as required by law.

What criteria determine the retention period?

The retention period is based on:

  • The duration of our service relationship.
  • Legal requirements for data retention.
  • The need for dispute resolution or record-keeping.

International Data Transfers

Do you transfer data internationally?

No, all data processing is conducted within the United States.

User Rights

What rights do users have regarding their data?

You have the right to:

  • Access your personal data.
  • Correct inaccuracies in your data.
  • Request deletion of your data.

How can users exercise these rights?

Contact us through our website or customer service to exercise these rights.

Use of Cookies and Tracking Technologies

Cookies and Tracking Overview

At Total Storm Solutions, we use cookies and tracking technologies to enhance your experience and improve our services. By accepting our cookies policy, you agree to the use of these technologies under the outlined terms.

Technologies Used:

  • Google Tag Manager: Tracks website traffic and improves user experience.
  • Meta Pixel ID: Collects basic visitor information (e.g., name, phone number, email) for future marketing efforts.

Consent to Cookies:

By accepting our cookies policy, you consent to cookies placed by Meta (Facebook) and Google Tag Manager for targeted marketing and site optimization. You can opt-out by rejecting cookies.

Managing Cookies:

Adjust your cookie preferences at any time through your browser settings. Disabling cookies may affect website functionality.

Children's Privacy

Do you collect data from minors?

No, we do not knowingly collect data from minors. Our services are intended for property owners and operators over the age of 18.

Contact Information

For any questions or concerns about this privacy policy, please contact us at:

This policy ensures transparency in our practices and builds trust with users by detailing how personal data is collected, used, and protected.

Last Updated: December 7, 2024

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